Ordering

For pet cake inquiries, simply fill out the enquiry form on our website, or you can DM us on Instagram or WhatsApp us at +65 8738 7567.

We will contact you as soon as possible!

Please take note of the following lead times:

  • Pet Cake: We recommend ordering at least 7 days in advance, subject to our availability.
  • Pet Treats: 5 days

Pre-orders begin one week in advance (e.g., for delivery on June 14, pre-order from June 3 to June 7 or until slots are filled) and will close every Friday. This allows us time to purchase fresh ingredients and keep our delivery fees affordable.

However, if you have an urgent order, feel free to check in with us via DM on Instagram or WhatsApp.

Self Collection / Delivery

Self-Collection Location: You can pick up your pet cake/treats from a location approximately 7 minutes away from Yew Tee MRT.

Collection by delivery service providers: You can arrange for Grab or other services to collect your order. However, once the item has been picked up, we cannot be held responsible for any damages. A photo of the treats/cake in the box will be taken before handing it off to the delivery personnel.

Note: We highly recommend using our delivery services or self-collection for pet cake.

Delivery Charge:

  • Dehydrated Treats: $5
    FREE Delivery for orders above $80

  • Baked/Frozen Treats: $15
    FREE Delivery for orders above $200
    Some of our treats are temperature-sensitive; other than dehydrated treats, the rest must be directly delivered to ensure freshness.

  • Pet Cake: $25
    Surcharge applies for Sentosa.
    No delivery to Jurong Island and Military Areas.

Failed Delivery: For failed deliveries, we will contact you to see if we can make any arrangements. If not, a secondary delivery can be attempted at an additional cost of $20. Alternatively, you can arrange for self-collection.

Refunds and Cancellations

As our products are made to order, we do not offer refunds for canceled orders.

However, we may be able to accommodate changes to the order date, subject to our availability. We apologize for any inconvenience and appreciate your understanding.